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  • The best of Salesforce Summer ‘22 Release Features, Analytics Edition

    May 26, 2022

    Your Salesforce data just got upgraded With the new Summer ’22 Release, you’ll find a variety of enhancements to Salesforce…

    Analytics, Salesforce, Tableau CRM View More
  • Spotlight on Carly Plewa: The Power of the Sitecore & Salesforce Relationship

    February 16, 2022

    Today, customers expect a personalized experience across every interaction with a brand. With the rapid advancement of digital customer engagement…

    Dubai, Salesforce, Sitecore View More
  • Salesforce B2B Commerce Classic and Lightning: Two sides of the same coin

    April 4, 2021

    Salesforce started its B2B commerce journey back in 2018 with the acquisition of CloudCraze, a SaaS ‘B2B Commerce’ managed package…

    Commerce, Customer Experience, Digital, Dubai, India, Marketing Automation, Salesforce, Salesforce View More
  • 5 ways to filter data in Tableau CRM

    March 1, 2021
    5 ways to filter data in Tableau CRM

    Tableau CRM (formerly known as Einstein Analytics) features a powerful AI engine that can turn your data into the predictive…

    AI, Analytics, Other, Salesforce, Tableau CRM View More
  • 3 things you need for a campaign to succeed

    February 8, 2021

    I repeatedly hear comments like: my campaigns are too complex, they’re too reactive or I cannot report on them effectively….

    Customer Experience, Digital, Digital strategy, Dubai, India, Marketing Automation, Marketing Cloud, Personalization, Salesforce, Salesforce, Sitecore View More
  • Personalize customer journeys in real time with Salesforce Interaction Studio

    January 28, 2021

    Horizontal Digital has officially been approved as a Salesforce Interaction Studio implementation partner. With this new designation under our belts, we’re excited to help…

    AI, Customer Experience, Digital, Digital strategy, Marketing Automation, Marketing Cloud, Personalization, Salesforce View More
  • Learning from others mistakes

    January 25, 2021

    What I have learned in my short time in the middle east is that the pace of life is quick,…

    Dubai, India, Marketing Automation, Marketing Cloud, Personalization, Salesforce, Salesforce, Sitecore View More
  • Defining the End-to-End (E2E) business process

    January 25, 2021

    Simply put there are two types of people out there, those who are advocates of a process and those who…

    COVID, Customer Experience, Digital, Digital strategy, Dubai, India, Marketing Automation, Marketing Cloud, Personalization, Salesforce, Salesforce, Sitecore View More
  • Digital transformation in the real estate industry in the Middle East

    November 29, 2020

    UAE-based Emaar operates a complex business in several verticals including premium properties, shopping malls and retail, and hospitality and leisure….

    Analytics, Behavioral Data, Customer Experience, Digital, Digital strategy, Dubai, Personalization, Salesforce, Salesforce View More
  • Horizontal Digital appoints Adam Dore to lead its Salesforce practice in Middle East & India

    November 3, 2020

    Horizontal Digital is one of the fastest growing Salesforce partners in North America, and has appointed Adam Dore to continue…

    Customer Experience, Digital, Digital strategy, Dubai, India, Marketing Automation, Marketing Cloud, Personalization, Salesforce, Salesforce View More
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